Assessor Resource

PUAMAN006B
Manage and facilitate change

Assessment tool

Version 1.0
Issue Date: May 2024


This unit applies to managers who have the resource and financial authority to make change to organisational policies, procedures, and/or strategies.

This unit covers the competency to introduce, manage and evaluate change in a range of organisational contexts.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Knowledge and application of change management and skills in a wide range of contexts to achieve actual organisation change objectives.

Consistency in performance

Evidence will need to be gathered over time in a range of actual or simulated change management contexts.

Context of and specific resources for assessment

Context of assessment

Evidence of competent performance should be obtained by observing an individual in a change management role within the workplace or exercise or operational environment.

Specific resources for assessment

No special requirements.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

analyse change needs

communication

identify and meet the needs of particular groups in the change process

monitor and evaluate the impact of change

obtain and use resources to support change

promote change

Required Knowledge

change management processes

models of organisational change

organisational theoretical frameworks

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Resource requirements may include:

changes in the workplace

implementation of new work practices

machinery of government change

budgetary reform

organisation restructure

technology transfer to the workplace

emerging community issues

new government programs

natural disasters

staffing changes

Stakeholders may include:

personnel

clients

community

other organisations

unions

management

Change contexts may include:

strategic influences

technology changes

procedures and practices

policy directions

government legislation

community expectations

staffing levels

finance

skills available to meet opportunities

freedom of information

non-discriminatory guidelines

new opportunities open to the organisation

Impact of change may include:

working relationships

public relations

productivity/effectiveness measures

working environment

quality of services/products

industrial relations

individual skills/knowledge and career paths

staff competency and developmental requirements

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Optional and specific proposals for change are developed and communicated to stakeholders 
Stakeholders are consulted when developing strategies for dealing with workplace change 
Future trends and organisational needs are discussed and considered in process of developing strategies for dealing with change 
Options and specific proposals for change are developed and discussed with stakeholders 
A change management strategy is adopted 
Advice is communicated to stakeholders on the requirements for effective change implementation 
Resource requirements to implement change in the workplace are obtained and used 
Leadership is provided to assist others to adapt to change, including appropriate guidance, training and support and a positive role model 
Work practices, policies, strategies and resource requirements are amended to accommodate changing circumstances 
Outcomes of change management strategy are achieved 
Feedback and monitoring mechanisms are put in place 
The outcomes of monitoring and evaluation are communicated to relevant personnel 
Impact of change on the workplace is monitored and evaluated and results are reflected in future change management 

Forms

Assessment Cover Sheet

PUAMAN006B - Manage and facilitate change
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PUAMAN006B - Manage and facilitate change

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: